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Privacy policy

At Mediglow+, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases on our store. By using our site, you agree to the practices described in this policy.

1. Information We Collect: We collect personal information that you provide to us when you make a purchase or sign up for updates, including:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information

2. How We Use Your Information: We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and provide customer support
  • Send you promotional offers, newsletters, and updates (only if you opt-in)
  • Improve our products, services, and website functionality

3. Payment Information: We process payments securely via our payment processor. We do not store your payment details; they are handled by third-party providers.

4. Cookies: We use cookies to enhance your browsing experience and analyze website traffic. Cookies help us remember your preferences and provide a more personalized experience. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features on our site.

5. Sharing Your Information: We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website or fulfilling orders, such as shipping companies and payment processors. These partners are required to keep your information confidential.

6. Data Security: We use industry-standard security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights: As a customer, you have the right to:

  • Access, update, or delete your personal information
  • Opt-out of receiving marketing communications
  • Request a copy of the data we have collected about you

If you would like to exercise any of these rights, please contact us at the Whatsapp number connected to the product page.

8. Children’s Privacy: Our website is not intended for use by children under 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our records.

9. Changes to This Privacy Policy: We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect as soon as it is posted. We encourage you to review this policy periodically.

10. Contact Us: If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us.